We always follow some steps for each web hosting company we review. These steps help us stay thorough & focused and maintain the standard for all hosting companies. Our review process remains same for all reviews we publish in our website.
Table of Contents
We Choose a Web Host:
In the first step, we go through a search engine to find a web hosting company.
- Website user-friendliness
- Available services
- Listed pricing (Also hidden fees)
- Terms & conditions
- Available support methods
If everything looks standard in the first look, we select them for review.
We Sign Up & Pay For Hosting:
We always purchase hosting that we review. We track some factors in this step.
- Ease of Signup
- Methods of Payment (Paypal, Credit card etc.)
- Unexpected fees, undisclosed conditions or any surprises
We Evaluate Control Panel:
Not every hosting provider activates your hosting service immediately. They may take time to find you authentic and sometimes they may ask for your identification. Anyways, once we’re in, we take a look at the control panel the hosting company uses (cPanel, Plesk, vDeck, custom, etc.) and see how easy it is to do simple tasks (keeping beginners in mind). In this step we basically track some factors.
- Activation process & time
- User-friendliness of control panel(Email setup, File manager, DNS zone, Domain configuration etc.)
- Auto script-installer (If any)
We Setup a Website and Monitor Performance (Speed and Uptime):
After getting access to hosting, we setup a default WordPress website. Once the website is up and running, we track the website speed and uptime. We use Pingdom to calculate the real-time page load speed and up-time. This also allows us to see how quick the site loads on specific devices, as well as in certain locations.
We Evaluate Customer Support:
A good or bad web host is determined with their support quality. A hosting company with bad support staff can ruin your business forever. You must be sure that support can help you if anything goes wrong. We check some support factors in this steps. Basically, we ask some basic questions to their live chat (A beginner may ask these types of questions). We try to connect them via other available support options (i.e tickets, phone or emails)
- Support response time
- Available support channels
- Staff quality (Communication, Friendliness, Technical)
- Solution accuracy
In the final step, we evaluate a hosting company based on 5 factors where every factor is rated out of 10
- Uptime (Rated out of 10)
- Speed (Rated out of 10)
- Features (Rated out of 10)
- Price (Rated out of 10)
- Support (Rated out of 10)
We list each of these factors separately, giving you a clear understanding of where the company is strong and where it needs to improve. We place an overall score based on the average rating of these factors.
Feel free to contact us if you have any confusion regarding our review process and we are committed to make you understand.